![]() Right click on the device in yellow and select "Update Driver Software." ![]() You will find the device in the device manager by looking for a device that is generally notated by a yellow exclamation mark and can be found usually under "other devices." Make sure that the device is connected to the computer via USB. Your device manager window should be open at this point. Right click the Start button and select Device Manager from the list this time. Drag your mouse down to the bottom left corner of the screen where the Start button is like we did in step 1. We need to open the computer's Device Manager. Once complete, you will have a folder with the same name that no longer has the zipper on it.įinally, we can install the drivers for your device. This will default to the same location the zipped file was in unless you choose a different destination folder. You can just click "extract" at the bottom and it will unzip the files into a normal folder so we can use the files. Then, choose "Extract all."Ī dialog box will appear to ask you where you would like to extract the files. Locate the zipped file and right click on it. To use these files, we must first unzip them. These files are "zipped" like putting clothes into a suitcase to conserve space. Typically, it files will deault to Downloads, My Documents or Desktop. Remember where you download them because you will need them later. The next step is to download the appropriate file for your system. Most Windows 8.1 machines will be 64bit, but double check to be sure. ![]() Verify that you have Windows 8.1 and check for 32bit or 64bit as displayed in the image. Here we can identify which version of Windows you have. Your computer will open up the System properties from step 1. To do this, simply drag your mouse down to the bottom left corner and right click on the start button, then select "System." ![]() Should you still experience this issue, below are the instructions needed to complete the manual driver installation and once completed your device will communicate with your computer for updating and loading custom tunes.įirst, we must determine if you have the 32bit or 64bit version of Windows 8.1. Unfortunately Windows 8.1 (and 10) may have an issue involving the drivers for the devices but this issue has been addressed in more recent releases of the Device Updater.
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